Southwest Business Products is committed to providing you, our customers, with the very best experience. Our Pricematch Guarantee, Hassle Free Returns and Shipping Guarantee are all part of my comprehensive President’s Guarantee. We won’t make you sign up for confusing loyalty programs to get the best possible products, service and value – they’re always available with the President’s Guarantee!
If at any time you would like to comment on our staff, policies or products, call my direct line. I’m here for you – guaranteed!
President, Southwest Business Products
We will not be undersold! We will beat any Canadian competitor's price on comparable products1 including tabs, binders, stocked equipment and binding supplies. Just show us the quote from a competitor and we will beat their price. It’s that easy!
Hassle Free Returns
Not satisfied with your product? No problem! Send it back to us and you will get your money back on all stocked merchandise2 within 45 days of purchase.
We take the guesswork out of when and how your order has shipped! Every order goes though our rate shopping program, ensuring you the best shipping experience. Plus, you receive an automatic notification email, including the courier company’s name, your tracking number and your complete packing slip.
Trade-in your used equipment for a new Southwest machine and we will deduct the value directly from the cost of your new machine. Please speak to your Account Manager or Customer Service Representative for more details.
Click here for more info on our trade in program Trade In Flyer
1 Comparable Products: Please speak to your Account Manager or Customer Service Representative for more details.
2 You may be charged a minimal restocking fee of 15% for any returned stock items. Please contact your customer service representative.