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Shipping & Returns


Our Shipping Guarantee: Every order goes through our rate shopping program, ensuring you the best shipping experience. Unless other arrangements are made, all orders will be shipped F.O.B. factory, freight prepaid and charged to your account. You will receive an automatic notification email, including the courier company’s name, your tracking number and your complete packing slip. Please contact us for more details.

Free Shipping Policy

Orders including $200 or more (before taxes) qualify for FREE Shipping.

  • Valid on web order only
  • Does not apply to custom or promotional items
  • Free shipping includes standard shipping only
  • Priority or rush deliveries will be charged shipping
  • Any order containing equipment/machines or equipment parts are not eligible
  • Excludes customers with ship to addresses in NT, NU, YT and International locations


Our Hassle Free Returns Guarantee: If you are not satisfied with your product, send it back to us and you will get your money back on all stocked merchandise within 45 days. You may be charged a minimal restocking fee of 15% for any returned stock items. Please contact your customer service representative for more information.

Return Address

Southwest Business Products
20 Dovedale Court
Toronto, ON
M1S 5A7

Phone: 1-877-285-7044

© 2023 Southwest Business Products. All Rights Reserved.